Community Co-op Ecosystem

Marion, Ohio · Service Network · Site Map · Client Journey
Core Anchor
High Synergy
Community
Hover any node to see referral pathways
🏛 Home · "Where Do I Start?"
Primary Navigation (5 pillars)
🧠 Wellness
💰 Financial
🌱 Growth
📋 Resources
🤝 About / Co-op
│   │   │   │   │
Individual Service Pages
🧠 Wellness
Mental Health Counseling
Peer Support Groups
Nutrition Coaching
Massage / Bodywork
💰 Financial
Tax Preparation
Financial Coaching
Benefits Navigation
Financial Literacy
🌱 Growth
Life Coaching
Career / Resume
Small Biz Coaching
Digital Skills
📋 Resources
Blog / Articles
Workshops
Community Board
FAQ / Help
Shared Utility Pages (cross-service)
📅 Book Appointment
🔍 Intake / Routing Quiz
📞 Contact
🔐 Client Portal
💲 Sliding Scale Info
1
Discovery — "I don't know where to start"
A short guided quiz on the homepage routes visitors to the right service based on their primary challenge. No wrong answers. Low barrier to entry.
Intake Quiz Gravity Forms Conditional Logic
2
Routed to Primary Service Page
Client lands on the most relevant service page. Clear description, provider bio, sliding-scale pricing, and one CTA: Book a free 15-min intro call.
Mental Health Financial Coaching Life Coaching Tax Prep
3
First Appointment + Warm Handoff
During the session, the provider identifies adjacent needs. "It sounds like our financial coach could really help — want me to connect you?" This is the co-op's superpower. No cold referrals, no re-explaining their story.
Internal Referral Protocol Staff Coordination
4
Secondary Service — Shared Context
Client begins a second service. Shared intake notes (with consent) mean providers arrive informed. Trust compounds because the client feels known, not processed.
Client Portal HIPAA-aware Notes Unified Profile
5
Community Retention + Advocacy
Client joins the email list, attends free workshops, participates in peer groups. Over time they become a referral source, a testimonial, and potentially a co-op member or volunteer provider.
Workshops Peer Groups Newsletter Co-op Membership